Skip to main content

EndNote: EndNote and Macs

MacOS Users

EndNote for Mac: macOS Catalina Compatibility

Apple will be releasing macOS 10.15 Catalina this fall (September-October). Since, Apple has made the decision to drop all 32-bit application support, we expect that macOS 10.15 Catalina will not run EndNote X8 and earlier version. Please consider to update your latest EndNote (ENdNote X9) if you are using EndNote X8 or earlier version. More info: What do Mac users need to do?

Please use the latest versions of Microsoft Word 2016 and EndNote X9, to ensure compatibility. Endnote X8 is compatible with Mac OS10.14.3 and Microsoft Word for Mac (version 16.21.1 or later).

You can update to the latest version of Word 2016 for Mac from the University of Sydney at this link: Microsoft Office 365 ProPlus.

EndNote and Pages

EndNote works with Pages and you should find all the tools necessary to insert citations under the Insert menu item, and the edit functions under the Edit menu item.

If you cannot see the EndNote tools in Pages, you may need to download the EndNote plugin for Pages from the Apple support website.

Using Databases with EndNote on a Mac

Follow the instructions for Direct Export under the Collecting References tab. When the file downloads, on a Mac you usually need to point your browser to the EndNote application.

Using Safari as your browser:

   1. When the file has exported, the Downloads list appears. If it doesn't, open it manually:

   For  OS X 10.7 (Lion), click  the Show Downloads button at the top right-hand corner of the Safari window as in the image below.

   For OS X 10.6 (Snow Leopard) choose Window > Downloads.

   The file name will usually refer to the database platform from which you did Direct Export.

   3. Drag and drop the downloaded file onto the EndNote icon on the Dock. EndNote will open and prompt you to select a library in which to import the references in the file. Click Open and EndNote will import the references.

   4. Alternatively, click the magnifying glass beside the file name to Show in Finder. (If you click the file name, Safari will try and fail to open the file). Double-click on the downloaded file >  Choose Application. 

   5. Next, select the EndNote folder from the Applications menu, >  EndNote > click Open. If your EndNote library is already open the citation will be imported automatically. If not, you will be prompted to select a reference library.


Using Firefox as your browser

If using Firefox, you need to open EndNote before Direct Exporting any references. Otherwise, Firefox may prompt you to navigate to EndNote on your Mac via Open with > Choose > Applications > EndNote.

Training videos for Macs

Installation problems - Mac

Most Mac EndNote problems are readily solved by ensuring that the current patches for your version of Word (2004 or 2008) are installed. You can access these patches from this website.

You can check your Word processor compatibility with EndNote on a MAC here.

Cite-While-You-Write Tools do not appear in Microsoft Word in Macs

If the EndNote toolbar does not appear in Microsoft Word after initial installation:

Cite While You Write freezes Word with Mac OS X


Cite While You write causes Word for Mac OSX to completely freeze


Word > Tools > EndNote > EndNote Cite While You Write Preferences > De-select Enable Instant Formatting on New Word documents

Associating files with Endnote