To start using EndNote, you will first need to download and install the program. Follow the link in the Quick Links box to the right.
Save the file to your computer, and then run that file to install the program. Accept the default installation paths, and after a few minutes, EndNote will be installed and ready to go.
If you are upgrading from a previous version of EndNote, it is advisable to back up your libraries, any modified output styles, and uninstall the old version of EndNote prior to installing the new version.
If you use OS X, ensure that you have the most recent patches and updates installed for your version of Word. Update Word from the menu item Help - Check For Updates.
If EndNote doesn't work properly in the first instance, check the EndNote Support Forums.
If EndNote is still not working correctly, contact your Academic Liaison Librarian for further assistance.
Follow the links in the Quick Links box to the right for short instructional videos on using Endnote for Windows or Mac.
EndNote for Mac: macOS Catalina Compatibility
Apple will be releasing macOS 10.15 Catalina this fall (September-October). Since, Apple has made the decision to drop all 32-bit application support, we expect that macOS 10.15 Catalina will not run EndNote X8 and earlier version. Please consider to update your latest EndNote (ENdNote X9) if you are using EndNote X8 or earlier version. More info: What do Mac users need to do?
Please use the latest versions of Microsoft Word 2016 and EndNote X9, to ensure compatibility. Endnote X8 is compatible with Mac OS10.14.3 and Microsoft Word for Mac (version 16.21.1 or later).
You can update to the latest version of Word 2016 for Mac from the University of Sydney at this link: Microsoft Office 365 ProPlus.
It's important that your Endnote Library is stored on your local hard drive. Don't store your Endnote Library on a cloud storage service like Dropbox or Google Drive. These services will corrupt your Endnote Library. The best way to create an online backup for your Endnote Library is using the sync function (you can find out more in this subject guide).